Month: August 2012

Busy Day Here In the Used Book Store

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A quiet moment…been busy today. I’m learning about the new program I have for buying back textbooks. Yes, I buy used textbooks. It probably undignifies me in the glamorous world of antiquarian books but it helps me out through my slow months of April, May, and June. Once the weather starts warming after chilly winters Vermonters go outdoors and get their gardens ready, head up to Church Street (in Burlington) to people watch, or take to the hiking trails, go fishing. Anything to be outside and enjoy the warmer weather. Those months who feels like reading? Well, me but if I could I would also be outside. And it also helps to bring in college students to check out the store.

I didn’t mean to leave my last post up so long. I actually forgot about it. (yea, right!) Every day since I posted it I had the intention to change it but the store got busy. Today I had a conversation with a customer who mentioned the post which reminded me I had to change it. As soon as I had a moment. Here’s my moment. Late in the afternoon.

As I mentioned earlier it’s been about buying back textbooks today. I’m working with a new company as the previous was recently sold to Penntext.com. Their site is up but it’s going through revision. Should be live soon. Then one can type in an ISBN number and purchase textbooks online.  Lauren, the Remote Buyback Coordinator, was in the store for a meet and greet, and go over everything. We were even able to help a mother looking for her son’s  college books. Remember when you or your college kids are finished with the books bring them in and I’ll buy them back from you.  Cash on the spot. Actually a check but the bank is just a bit away. Then I’ll ship them to Lauren. Well, actually the company in PA.

Today I’ve also been trying to figure out a way to reconfigure the ‘front room’. Where the cash register is. I need a bigger table/counter. I think I’m going to take a door we have in  in our garage and make it into a countertop. I like that idea but now I’ve got to come up with an idea of what to lay the door on. Could make bookshelves from other doors. Oh, Rusty! What cha doing? Nothing? Oh, have I got a project for you!

Sorry for no photos. I can’t get my new laptop to recognize my cellphone. That’ll be tomorrow’s project.

Simply Running A Used Bookstore

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I have to blog about a situation that just occurred so I can shake off the experience. I don’t like writing about it but I have to. I guess so I can get past it. All about a customer confrontation. I generally don’t cross the line but I did today. Why? Because he laughed at me. That’s my trigger – laughing at me. Not with me but at me.

His comment to me as I was ringing up his purchase was, “You’re serious?” He didn’t like the cost of the book. A Vermont author signed first edition. His comeback was he was going to go online to make his purchase and take the book to the author to get him to sign it.

Generally I let comments roll right off me and don’t let them stick. What do they know about me and my store? Nothing. Do they even care? Nope! And why would they? I don’t know them. They don’t know me. I generally roll my eyes behind their back and let them just walk right out of the store and get back to my life and my store. As he was walking out I had to share with him that I pay rent, electricity… And he dared to say to me, “Oh! And those people don’t have to?” He stood there and I knew I had to stand-down. I was not going to continue. He was there for a bit more and then left.

So…my lesson? Shut-up! Know that I am doing well. I am a good person. I’ve rebuilt this store. I’m fitting into this location I’ve been enjoying for almost a year . I am proud of my accomplishments regarding this store. He was just one person who felt the need to belittle me for whatever his reasoning was. It’s his problem. Not mine. That’s all it was.
I am proud of myself that I would never, ever do that to anyone. Especially to someone trying to make a simple living owning and managing a little used bookstore.

One of the downsides of a used bookstore.

Saving Bookstores – Including Used

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I caught on FB a recent item from The Huffington Post regarding saving indie bookstores. My interest was aroused so I clicked  on the article and was immediately taken to their website and the article, “How To Save Bookstores: 28 Ideas From Existing Locations.” Obviously I’m not an indie bookstore but I thought I might be able to pull some ideas off the site and the associated blog.

Here is what I’m currently doing from the list: 2. Beautiful space. Love the space here! I have a ways to go before I’m there in terms of my design but I love it here. Want more bookshelves, labels, etc. 7. Show what good value print can be. Hey! this is a used bookstore. Ok, some books are priced high but generally those are generally out-of-print, short run, etc. Most are priced respectfully. Priced to sell. 10. Don’t ban cell phones. No rules here so no problem. I’ll even make a sale while you are talking on it. Even when you’re listening to music and don’t remove your ear pods. A sell is a sell. And again, no rules. And yes, I’ve have. I don’t judge. 12. Establish an ongoing relationship with well-known local creatives. My store is part of the Middlebury Arts Walk and I’m always trying to come up with creative ways to express art. Here at the store and me personally. It doesn’t always have to be oil or watercolor. For example for this month’s Arts Walk it was about poetry. 13. Curate a themed noticeboard. How about themed shelves? I’ve got amazing shelves in this space and I’m always trying to change them out into themes. Currently one is on red covered vintage books. Just for fun. 19. Pool resources – other bookstores. The statewide used booksellers who have regular open hours have been getting together and talking about developing a driving tour of our open stores. I would like to do something with The Vermont Book Shop but I’m too chicken to ask. I don’t know why. Maybe because I haven’t come up with a good idea yet.  27. Make your staff a feature of the store. Been doing that specially over the last four months. My grandson comes in and helps out.  He’s a huge help for being 5 1/2 months old. And so cute! That’s probably not what they mean. 28. Sell online. Check. I do that but not at the level expected. For a one-woman shop it’s fine for me. And I want you in here. To experience the book. Eight out of 28 – not too bad.

Some on the list that I don’t do and frankly not appropriate for me are: 5. Offer more than coffee. Well, I don’t offer coffee in the first place. Or tea. I do partner with Stoneleaf Tea House also in here in the Marble Works. Buy a book, show your receipt, and you’ll receive 10% off a pot of tea. Great deal. 8. Sell old books alongside new ones. New books can be found at Vermont Book Shop so I would suggest going there. We have a great relationship referring to each other.  I won’t sell new. Hopefully they won’t sell used. 15. Keychains. Well, that is a good idea but honestly, since I moved my business I’m struggling to get my business back to what it was before I moved it a year ago. But I’ll tell you, when you see keychains here you’ll know I got it back and I have a firm financial standing. I do have pens though. 16. Make a nonprofit. Wait a minute. You mean it’s not? Actually I want to make a profit. A paycheck, no matter how small, would be appreciated. 21. Sell other, high-quality book-themed products. See #8 above. 22-24. Publish, print and encourage self-publishing.   I encourage you to publish. And I wish you success. And I’ll look forward to the books eventually coming in here.  Hey why not? Keep the cycle going…

 

August 10 2012 Middlebury Arts Walk @ OCUB

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Poetry in the Park[ing Lot]

Inspiration can be found anywhere. Including a parking lot. Be a part of a Poetry Event!

How?

Marble Works Signage

Drive to and park in the north Marble Works parking lot with a copy of your favorite poem. Post the poem in your car windshield for all to read as one mingles through the lot.

Then stop in the store and view our featured poet, local resident, Ginger Dowling Miller.

And…

all poetry books will be 50% off during the Arts Walk, August 10, 2012,  5 pm-7 pm.

“Each space in the parking lot is marked with a simple bit of wisdom.” ~lisaleonardonline.com.